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Certificate III in Tourism (Traineeship)

  • Certificate

This traineeship is the perfect starting place for you to begin your career in the travel and tourism industry.

Key details

Degree Type
Certificate
Duration
12 months full-time
Course Code
SIT30116
Study Mode
In person, Online
Intake Months
Jan, Feb, Mar, Apr, May, Jun, Jul, Aug, Sep, Oct, Nov, Dec
Domestic Fees
$3,070 total

About this course

This traineeship is the perfect starting place for you to begin your career in the travel and tourism industry.

During this traineeship, you will develop a broad range of hands-on skills in tourism service, sales or operational skills and gain a sound knowledge of industry operations to coordinate tourism services.

We offer training to a diverse range of employers through a combination of on-the-job training with your employer and workplace visits from our trainers.

This course also allows for multi-skilling and specialisation in the office-based roles involving the planning and coordination of tourism services, or roles in the field where products are delivered.

Entry requirements

You need to be employed as a trainee in the tourism and travel industry with a registered employer before commencing this course.

If you are currently not employed in this field, please contact the Pathfinders Skills and Jobs Centre for further advice on 1300 648 911.

Study locations

Workplace Training

Online

What you will learn

During this traineeship, you will develop practical hands-on skills and experience in the tourism industry through on-the-job training and workplace assessments.

During this course, you will learn skills and knowledge in:

  • providing tourism service
  • sourcing and using the information on tourism and travel industries
  • sales
  • industry operations
  • coordinate tourism services
  • discretion and judgment
  • using plans, policies and procedures to guide work activities

We offer a range of elective units to suit the area of the tourism that you are undertaking your traineeship in. These may include:

  • visitor information
  • databases
  • selling tourism products and services
  • event staging support
  • event registrations
  • responsible service of alcohol
  • social media
  • accommodation and reception services.

Career pathways

Upon completion of this traineeship, you will be equipped with the skills and knowledge to gain work in

a variety of tourism sectors and employers including tour operators, inbound tour operators, visitor information centres, attractions, cultural and heritage sites, and any small tourism business.

Possible job outcomes include:

  • adventure tourism guide
  • attendant or senior ride operator in an attraction or theme park
  • booking agent
  • cellar door salesperson and guide in a winery
  • customer service agent
  • guide and salesperson in an Indigenous cultural centre
  • inbound tour coordinator
  • marine tourism guide or dive tour operator
  • museum attendant
  • operations consultant for a tour operator
  • reservations sales agent sales consultant
  • visitor information officer