What it does: Provide Queensland workers with compensation insurance
Staff stats: 800+ full-time employees
The good bits: Work-life balance
The not so good bits: No international or interstate transfers
Workers’ compensation is a form of insurance payment to employees that have been injured at work or become sick due to the nature of their work. Compensation typically includes payments to employees to cover their wages while they are not fit to work, as well as their medical and rehabilitation expenses.
In Australia, each state and territory have their own workers’ compensation legislation and statutory bodies that enforce Occupational Health and Safety laws, run programs to reduce the number of workplace injuries and oversee workers’ compensation schemes. For Queensland, the Workers’ Compensation Regulator is responsible for these tasks and works closely with WorkCover Queensland to support injured workers.
WorkCover is a self-funded, government-owned statutory body that has been providing workers’ compensation insurance to employers for more than 20 years. We aspire to be a customer-focused entity and aim for operational excellence while keeping premium costs low for employers and giving injured workers access to rehabilitation and supporting the best possible return to work path.
There are four main groups within WorkCover: Customer, People and Finance, Digital and Technology, and Strategic Development. Our CEO, Bruce Watson, reports to the Board of Directors, and the Minister for Industrial Relations.
WorkCover is based in Brisbane’s CBD.
At the centre of WorkCover’s culture is a strong sense of teamwork. Here, it is never about a single person, a single team, or a single project – our people work together to build a better business and continuously improve customer experiences.
WorkCover brings together a diverse range of talent, with a great focus on personal and professional development. There are many opportunities to help achieve your potential, which adds value to the meaningful work done and creates a truly inclusive environment to work in.
WorkCover is committed to gender equity (with 65 percent of the workforce being female), supporting LGBTIQA+ staff, closing the gap in employment outcomes for Aboriginal and Torres Strait Islander people, supporting staff with disabilities, and recruiting individuals from culturally and linguistically diverse groups.
The health and wellbeing of our people is one of WorkCover’s ongoing corporate goals, with an improved focus on encouraging healthy habits and increasing education amongst the community. Here are a few examples of health and wellbeing programs WorkCover offer:
Our people are important to us and we believe strongly in supporting them as they support others.
While workers’ compensation is given a somewhat facetious reputation by Australians, it plays an important role for both injured workers and business owners who can potentially suffer severe financial and legal consequences if a workplace accident occurs. Through investing in efficient online customer services and claims management capabilities, WorkCover strives to keep premiums affordable for business owners while still excelling operationally.
WorkCover partners with many third-party stakeholders to improve our internal processes and understands the importance of working with the wider community. In 2018, WorkCover staff raised over $25,000 for charities through our ‘Casual for a Cause’ programs.
WorkCover offers a two-year graduate program in Digital Technology and Design & Data Analytics & Insights. These programs involve four, six-month rotations that provide diverse experiences and allow graduates to develop strong expertise in their areas of interest.
Graduates build comprehensive support networks across various parts of the business, made up of mentors, buddies, learning facilitators, and managers. All these supporting roles assist graduates in developing their technical knowledge, customer and stakeholder engagement skills, and interpersonal and leadership capabilities through on-the-job and formal training.
The Digital Technology and Design Graduate Program is open to those with a bachelor’s degree in one of the following disciplines or similar:
The Data Analytics and Insights Graduate Program is open to those with a bachelor’s degree in one of the following disciplines or similar:
Applicants are expected to be citizens or permanent residents of Australia or New Zealand, and must possess:
To apply for our graduate program, you’ll need to submit your CV and cover letter via the careers page on WorkCover Queensland’s website. If your application progresses to the next stage, you will:
Our program offers an industry-competitive salary, as well as a generous super. Other benefits included are study assistance, a range of leave entitlements, flexible working arrangements and career mapping workshops.
WorkCover prides itself on developing our people. Employees have ongoing development-focussed conversations with their managers and are provided with many opportunities to learn on the job or through structured courses and programs, such as LinkedIn Learning and Gartner. Employees are encouraged to undertake further study and professional development to advance their careers.
WorkCover offers employees a high degree of job satisfaction and the benefits of working in a respectful, diverse and genuine workplace; with the latest technology, modern office facilities and dynamic, a customer-centric culture.