What's your job about?
I am a Solution Engineer where I provide technical validation to account managers and various stakeholders to help facilitate closing a deal. A day work at VMware is rather dynamic and ever-changing. I typically reach the office just a little before 9. After catching up with account managers, I start going through my checklist and see if there are unfinished tasks the day before. Then I’d go through my emails with regards to partners and channels/ distributions queries and answer them according to their priorities. My main role is to support to close a deal from various perspectives, either along with the account manager or with a partner. In order to do this, I must make sure my knowledge of VMware products, acquisitions and industry trends is up to date. After all, I am the VMware trusted advisor for our customers.
Before wrapping up the day, I'd make sure my account managers or partners have gotten enough resources, then keep track of what needs to be done for the next day. Depending on the workload, there will be days where I would stay back a little later. A typical day ends around 5.
What's your background?
When I was 16 years old, my parents sent me to Australia to study abroad. I came to Australia in 2010 and for the past 10 years, I have strongly focused on my education and personal as well as professional development. After finishing a double bachelors in Commerce and Science, I started working at VMware on 18th March 2019. Ever since that day, it has been an incredible journey where I have learnt, grown, challenged and continuously supported by the VMware community. What surprises me the most is that even though I started my career at VMware as a graduate, the opportunities that were given were far more rewarding and fulfilling than I could have ever imagined.
I’ve learnt about VMware as a sales organization, how SE supports various stakeholders including account managers, specialist SEs and channels/ partners and distributions. As such I’ve learnt the critical nature of my role and enjoy my current job even more.
Could someone with a different background do your job?
I am a strong believer that success is based on intelligence, experience, talent, education but most important of all, perseverance is what separates success from failure. I also strongly believe that regardless of where you are from, hard work and strong will is what will enable you to conquer the most impossible tasks. I don’t believe I am different than the combination above, the same characteristics that enable anyone to do the same job that I am currently doing.
What's the coolest thing about your job?
The coolest thing about my job is that I get to go out and see customers. I really enjoy talking to people and find out how our technologies can help them achieve their business goals. I also find that because of the unique skill set required to be a Solution Engineer, I get to be both businesses oriented but also technically adept. Vmware also supports their employees in giving back to the community, recently I was with my colleagues in Cambodia building a bike shed for Community School Prey Thom, an opportunity that I am very grateful for.
What are the limitations of your job?
Even though I love my job, it is very demanding in a way that you must continuously learn and update your industry knowledge to keep up with new acquisitions happening within the company and also in the market. This requires you to be a fast and passionate learner. You must enjoy learning new things and adapt quickly to new situations, cannot take no for an answer. As such this may require you to spend time outside of work studying new technology. If you are looking for a routine 9-5 job, this is not for you.
3 pieces of advice for yourself when you were a student...
If I could go back in time and meet myself at university, I would tell myself 3 things. First is to keep being open-minded and treat the world around you as an oyster, where everything is possible and could happen. Second, I would also remind myself to not stress too much about the future and be authentic, always believe in yourself that you will make it regardless of what uncertainties and concerns you may have at the time. And finally, I would tell myself to always be learning and never stand still, because never has education been so important